Conversational AI for banks that has to pass an audit.
Automate onboarding, servicing and support conversations in Arabic and English—then prove to risk and compliance that every one of them met the standard, from infrastructure you control.
Why banking teams start here.
Arabic volume with zero tolerance for error
Card, payment and servicing queries are repetitive and high-volume, and most of them arrive in Arabic. A wrong answer is still a regulatory event, so grounded responses and mandatory disclosure checks are enforced, not hoped for.
Legacy telephony stays
Deploy voice agents on your existing SIP and contact-centre infrastructure, on-premises or in your own cloud tenancy, without replacing the switchboard or moving customer audio outside your boundary.
Evidence on demand
Every conversation is scored and retained with an audit trail your internal audit team can query directly.
Workflows in banking.
Customer onboarding
Guide applicants through account opening on chat or voice, collecting and validating what is missing.
AgentFlow + NavigatorKYC document collection
Request, receive and check documents, then push them into the verification queue.
AgentFlowLoan origination
Qualify applicants, explain eligibility and hand a complete file to the credit team.
AgentFlowLoan servicing
EMI queries, rescheduling requests, foreclosure quotes and statement delivery.
AgentFlowAccount support
Balance, transactions, card blocks, disputes and payment failures, resolved on the call.
AgentFlowCompliance monitoring
Check every collection and sales conversation for mandatory disclosures and prohibited commitments.
Navigator