Conversational AI for insurers, from proposal to claim.
Handle policy, renewal and claims conversations at scale in Arabic and English—while monitoring advisor and AI conversations for mis-selling and disclosure risk.
Why insurance teams start here.
Seasonal peaks without seasonal hiring
Renewal cycles and weather events create demand spikes that agents absorb without a hiring cycle, in whichever language the customer opens with.
Claims that keep customers informed
First notice of loss captured properly, then proactive status updates that cut inbound chase calls.
Distribution oversight
Navigator reviews advisor conversations for mis-selling language and missing disclosures across the whole book, not a sample.
Workflows in insurance.
Policy enquiries
Coverage, exclusions, premium and document requests answered from the approved policy wording.
AgentFlowCustomer onboarding
Collect proposal details, nominee information and documents without a form-filling call.
AgentFlowClaims assistance
Intake first notice of loss, explain what happens next and track status across the claim.
AgentFlow + NavigatorRenewal engagement
Proactive renewal outreach on WhatsApp and voice with payment completion in the conversation.
AgentFlowAgent support
An internal assistant that answers product and process questions for distribution teams.
AgentFlowConversation compliance
Detect mis-selling language and missing disclosures across advisor and AI conversations.
Navigator